Privacy Policy
Last updated: April 30, 2024
This Privacy Policy describes how Enzo Sartori (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from enzosartori.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
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Companies who support our Site and Services, such as Shopify.
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Payment processors who collect payment information to fulfill your orders.
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Third-party platforms that collect analytics, tracking, or advertising data via cookies or similar technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to process payments, fulfill orders, manage your account, send notifications, handle returns, and improve your shopping experience.
Marketing and Advertising
We may use your information to send promotional communications or personalize advertising across platforms.
Security and Fraud Prevention
We use your data to detect, investigate, or prevent fraud or malicious activities.
Communicating with You & Service Improvement
We use your information to provide customer support and improve the Services.
Cookies
We use Cookies for functionality, analytics, and personalized experiences. You may disable Cookies through your browser, but some features of the Site may not function properly.
How We Disclose Personal Information
We may disclose personal information to:
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Vendors and service providers
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Business and marketing partners
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Affiliates
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Payment processors
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Legal authorities where required
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In connection with business transactions (e.g., mergers)
We do not use or disclose sensitive personal information without consent.
Third Party Websites and Links
We are not responsible for third-party sites linked from our Site. You should review their privacy and security policies before engagement.
Children's Data
We do not knowingly collect or process personal information from children.
Security and Retention of Your Information
We take reasonable steps to protect your information but cannot guarantee perfect security. Retention varies based on legal and operational needs.
Your Rights
Depending on your location, you may have rights including:
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Access
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Deletion
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Correction
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Portability
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Restriction of processing
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Withdrawal of consent
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Appeal
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Managing communication preferences
You may exercise these rights by contacting us.
Complaints
If you have concerns about our handling of your data, you may contact us. You may also have the right to escalate your complaint to a data protection authority.
International Users
Your information may be transferred, stored, or processed outside your country. We rely on legal transfer mechanisms such as Standard Contractual Clauses where applicable.
Contact
If you have questions about our privacy practices or wish to exercise your rights, please contact us at:
For purposes of applicable data protection laws, we are the data controller of your personal information.